Question 1

What is your minimum order quantity (MOQ)?

Accepted Answer

MOQ varies by item, typically from 500 pcs for handles and badges to 20,000 pcs for rivets. Small trial orders are offered for new customers.

Question 2

Can you produce custom designs or OEM logos?

Accepted Answer

Yes. We make molds from your sketch, sample or 3D file and can engrave or cast your logo. OEM and ODM programs are our core service.

Question 3

What finishes are available?

Accepted Answer

Nickel, chrome, gold, antique brass, gunmetal, PVD and powder coating, plus custom color matching against your sample.

Question 4

How do you control quality?

Accepted Answer

We follow a 3-stage inspection system and test every batch for dimensions, salt-spray resistance and spring fatigue.

Question 5

How long does sampling take?

Accepted Answer

Standard samples from existing molds ship within 3-5 days; custom samples with new tooling take 15-25 days.

Question 6

What are your payment and shipping terms?

Accepted Answer

We accept T/T, PayPal and L/C. Delivery is FOB Shenzhen or Guangzhou by sea, air or express, with DDP options on request.

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